Returns & Replacements
If you change your mind after making a purchase, just bring the product back to your local store at 3021 Ubi Ave 2 #04-165 for a store credit. All we ask is that you bring/send your receipt and return it in its original packaging. Please note that we may request for you to email/ send pictures of damaged or defective merchandise. Please note that no cash refund will be entertained.
After using a product, I find that it's not what I want. Can I return it?
We do not accept returns once the product has been opened and used.
The product is damaged. Can I exchange it?
You can exchange the product if the product is already damaged when delivered to you. We will bear the delivery cost and replace with a new product. In the event that the damaged item is no longer available, we will advice you to replace with another product.
I broke the goods but I've never used it. Can I return it?
We will only accept exchange if the goods are already broken when it reaches you. We do not accept exchange or return otherwise.
I do not need an item anymore, can I return it and get a refund?
Item(s) are non-refundable once sold. We will allow exchanges according to the exchange policies.